Setting
Telegram softphone
on the side @siptg_bot
Telegram softphone allows you to receive and make calls from your SIP phone number in Telegram. Works with any SIP number, mobile, work or landline, in any country.
Significantly saves battery power on mobile devices and allows you to always be in touch with any application Telegram. During calls, you can use a second line, transfer and hold calls.
Significantly saves battery power on mobile devices and allows you to always be in touch with any application Telegram. During calls, you can use a second line, transfer and hold calls.
To set up, you will need your SIP account details, which will need to be transferred to our bot @siptg_bot. A SIP account is purchased from one of the many telecom operators, or issued by the administrator of your corporate PBX.
See also:
Instructions on how to receive and make calls via robot @siptg
What is a SIP account and a softphone (for those new to IP telephony)
See also:
Instructions on how to receive and make calls via robot @siptg
What is a SIP account and a softphone (for those new to IP telephony)
How to set up a bot
1
Refer to @siptg_bot, go to mode /softphone
2
Click the “New” button and specify the details of the connected SIP account
Usually it is enough to specify a login, password, server (optionally a domain with a port) and/or select the Server Template of your telecom operator or the type of PBX used.
Learn more about using Server Templates
Learn more about using Server Templates
3
Allow incoming calls from account @siptg
In Telegram settings, go to the appropriate section:
☰ → Settings → Privacy → Calls → Always allow → Add → @siptg (SIP.TG calls)
After setting the settings, send any message to the @siptg account to explicitly activate the privacy settings; you can ignore the response from the robot.
☰ → Settings → Privacy → Calls → Always allow → Add → @siptg (SIP.TG calls)
After setting the settings, send any message to the @siptg account to explicitly activate the privacy settings; you can ignore the response from the robot.
4
After checking the work on the free tariff, all you have to do is pay for the Softphone-Start or Softphone-Business tariff
You can test the operation of the softphone by calling the number of the connected SIP account (the call should come on behalf of the @siptg account) or by sending a number to make a call to the @siptg account (you will receive a call back or an offer to call the @siptg account yourself).
Instructions on how to receive and make calls through your @siptg account
Instructions on how to receive and make calls through your @siptg account
Features of the Telegram softphone SIP.TG
- You can simultaneously set up and receive calls from several SIP accounts (including from different telecom operators) through the @siptg account. The number of simultaneously active accounts is determined in the settings of the connected tariff (1, 3, 10 and up to 1000).
- If the user has several configured SIP accounts, when making an outgoing call through the @siptg account, they will be prompted to select the one they need.
- The configured SIP account can be transferred for use to another Telegram-account, so you can, for example, assign SIP accounts to employees or give them for temporary use to friends (more about transferring and assigning SIP accounts).
- When making calls via Telegram softphone, you can use the DTMF keyboard; calls on a second line and call transfer are supported (Learn more about how to receive and make calls).
- If you have special requirements for data confidentiality, you can use your own Worker servers (more about Worker servers).
- For information on how you can conveniently manage a large number of SIP accounts, see the description of the work scheme Office (for use by the team) and Lots of rooms (for use alone).
- SMS messages are not transmitted.
Tariff selection
You can pay for the Telegram softphone after checking its functionality using the Free or Trial tariffs.
Free (connected by default)
Trial
To pay for use after testing, a tariff is used Softphone-Start or Softphone-Business, the cost is calculated based on the number of required SIP accounts.
The Softphone-Start tariff (up to 10 SIP accounts) can be activated independently. If necessary, the maximum number of accounts can be increased upon request.
To connect to the Softphone-Business tariff (from 20 accounts) and calculate its cost, please contact Support. The Softphone-Business tariff provides priority technical support and consultations at the implementation stage.
Free (connected by default)
- only 1 number (1 SIP account)
- maximum 2 minutes call duration
- maximum 30 minutes per month in total
Trial
- 100 rubles for 1 week
- up to 10 numbers (SIP accounts)
- Active 1 week
- Can only connect 1 time
To pay for use after testing, a tariff is used Softphone-Start or Softphone-Business, the cost is calculated based on the number of required SIP accounts.
The Softphone-Start tariff (up to 10 SIP accounts) can be activated independently. If necessary, the maximum number of accounts can be increased upon request.
To connect to the Softphone-Business tariff (from 20 accounts) and calculate its cost, please contact Support. The Softphone-Business tariff provides priority technical support and consultations at the implementation stage.
Payment order
To pay the tariff you must:
— payment term in months (from 1 to 12)
- payment method
Learn more about available payment methods
- go to section /tariff bot @siptg_bot
- select a tariff for the softphone, go to tariff settings
- specify the required parameters
— payment term in months (from 1 to 12)
- payment method
- click on the “Start payment” button, follow the instructions of the payment widget
Learn more about available payment methods
See also
Simultaneous use of different tariffs, disabling unused and identical accounts, Firewall settings
The scheme allows employees connected to an office or virtual SIP-PBX to receive and make calls through their Telegram account.
The scheme allows you to receive and make calls from a large number of phone numbers (SIP accounts) from one Telegram-account
The scheme allows you to receive (forward) only incoming calls to your mobile phone for free in Telegram via @siptg account
Administrative functions of transferring and assigning users for SIP accounts of the Softphone mode of the SIP.TG gateway
How to use server templates when setting up SIP accounts for Softphone mode
Integration scenarios with products and infrastructure of telecom operators and large companies
Instructions for employees on how to receive and make calls through the @siptg bot
Purpose, advantages, procedure for installing and configuring your own Worker servers for SIP.TG