Scheme of work “Personal”
Allows you to receive and make calls from your phone number in Telegram. Works with any DID number, mobile or landline, in any country.
Cost from 150 rub/month.
Convenient for receiving and making calls when you are:
While roaming (travel, emigration)
Outside the coverage area of the cellular network, but with the Internet (wifi)
Try the Telegram softphone SIP.TG for personal use if you are already actively using Telegram and IP telephony tools.
There is no need to use third-party software, telecom operator applications, and the need to switch between applications is reduced. You can receive calls from any of your devices, computer, tablet, mobile phone, etc.
Enjoy the reliability and convenience of Telegram for receiving calls, saving battery, and working even on unstable Internet connections anywhere in the world. Telegram voice transmission algorithms are specially adapted for weak communication channels and mobile devices, unlike classic SIP telephony.
Use your Telegram account to receive and make calls from any number of SIP accounts, share your configured accounts with friends, family or employees.
Calling on a second line, transferring and holding a call are supported.
See also:
Tariffs for using Telegram softphone
Instructions on how to receive and make calls via robot @siptg
There is no need to use third-party software, telecom operator applications, and the need to switch between applications is reduced. You can receive calls from any of your devices, computer, tablet, mobile phone, etc.
Enjoy the reliability and convenience of Telegram for receiving calls, saving battery, and working even on unstable Internet connections anywhere in the world. Telegram voice transmission algorithms are specially adapted for weak communication channels and mobile devices, unlike classic SIP telephony.
Use your Telegram account to receive and make calls from any number of SIP accounts, share your configured accounts with friends, family or employees.
Calling on a second line, transferring and holding a call are supported.
See also:
Tariffs for using Telegram softphone
Instructions on how to receive and make calls via robot @siptg
Start setting up
To set up the softphone, you will need the details of your SIP account, which will need to be transferred to our bot @siptg_bot. A SIP account is purchased from one of the many telecom operators, or issued by the administrator of your corporate or personal PBX.
Taking into account the above, the scheme works for telephone numbers of any regions and telecom operators.
- Some cellular operators (GSM) allow you to obtain SIP details for your phone number, then you can immediately indicate them to our bot.
- If you need incoming calls from your mobile or landline number, but your telecom operator does not allow you to receive SIP settings, then you need to purchase a DID number from your region from one of the IP telephony providers, specify the details of the corresponding SIP account to the bot, and then configure forwarding to it from your number (recommended IP telephony operators for different zones).
- From some providers you can purchase an account only for outgoing calls, while the number from which calls will be made is not assigned to you and you will not be able to call back on it, but this is much cheaper than purchasing your own number.
Taking into account the above, the scheme works for telephone numbers of any regions and telecom operators.
How to configure the bot
1
Refer to @siptg_bot, go to mode /softphone
2
Click the “New” button and specify the details of the connected SIP account
Usually it is enough to specify a login, password, server (optionally a domain with a port) and/or select the Server Template of your telecom operator or the type of PBX used.
Learn more about using Server Templates
Learn more about using Server Templates
3
Allow incoming calls from account @siptg
This is done in the settings of the Telegram application:
☰ → Settings → Privacy → Calls → Always allow → Add → @siptg (SIP.TG calls)
After setting the setting, send any message to the @siptg account to explicitly activate the privacy settings. You can ignore the answer from the robot.
☰ → Settings → Privacy → Calls → Always allow → Add → @siptg (SIP.TG calls)
After setting the setting, send any message to the @siptg account to explicitly activate the privacy settings. You can ignore the answer from the robot.
4
Check the work on the free plan and pay for the Softphone-Start plan
You can test the operation of the softphone by calling the number of the connected SIP account (the call should come on behalf of the @siptg account) or by sending a number to make a call to the @siptg account (you will receive a call back or an offer to call the @siptg account yourself).
Instructions on how to receive and make calls via robot @siptg
Instructions on how to receive and make calls via robot @siptg
Features of the Personal scheme
- SIP accounts can be transferred for use to another Telegram-account Learn more about transferring SIP accounts
- If there are several linked SIP accounts, when making an outgoing call through the @siptg account, you will be prompted to select the one you need.
- During calls in Softphone mode, you can use the DTMF keyboard, second line calling and call transfer are supported (Learn more about how to receive and make calls)
- If you have special requirements for data confidentiality, you can use your own Worker servers (more about Worker servers)
- SMS messages are not sent
If you need to collect calls from a large number of numbers or manage team SIP accounts, check out the work flow charts Lots of rooms or Office.
See also
The scheme allows employees connected to an office or virtual SIP-PBX to receive and make calls through their Telegram account.
The scheme allows you to receive and make calls from a large number of phone numbers (SIP accounts) from one Telegram-account
The scheme allows you to receive (forward) only incoming calls to your mobile phone for free in Telegram via @siptg account
Administrative functions of transferring and assigning users for SIP accounts of the Softphone mode of the SIP.TG gateway
How to use server templates when setting up SIP accounts for Softphone mode
Instructions for employees on how to receive and make calls through the @siptg bot
Purpose, advantages, procedure for installing and configuring your own Worker servers for SIP.TG
We explain the terminology and main options for purchasing and connecting DID numbers (SIP numbers) used in IP telephony for individuals and organizations.