SIP.TG account management request

There are times when users need help in setting up SIP.TG, but it is difficult to provide it because they do not have access to the settings.

Instead of telling the user where to click in the bot, it is possible to ask the user in chat mode for access to their settings by writing the command:

@siptg_bot admin

Depending on the status and tasks of the person requesting access, different levels of access can be requested. Currently, the following types of users can request control of settings:

• Technical support - full access to all user settings
• SIP.TG partners - to access their clients' settings in Softphone, Gateway, Workers, Telegram Session Store
• SIP account holders - to access the Softphone section of assigned users
• SIP template owners - to access the Softphone section of their users
• Worker server owners - for access to Softphone or Gateway sections (depending on which SIP account the Worker owner uses)
• Telegram Session Storage Owners - to access the Gateway section of users using storage owner

Each administrator's request must be confirmed by the user within 5 minutes.

Once a control session has begun, all commands within the @siptg_bot bot will be treated as coming from the user being controlled. This will suspend the user's access to the bot for the duration of the control session.

A management session can be terminated either by the administrator or by the user.