Request for SIP.TG account management

It happens that users need help setting up SIP.TG, but it is difficult to provide due to lack of access to the settings.

Instead of telling you where to click in the bot, you can ask the user in chat mode to provide access to his settings by writing the command:

@siptg_bot admin

Depending on the status and tasks of the person requesting access, it is possible to request different levels of access. Currently, the following types of users can request to manage settings:

• Tech support — full access to the settings of all users
• SIP.TG partners — to access the settings of your clients in the Softphone, Gateway, Workers, Session Storage sections Telegram
• SIP account owners — to access the Softphone section of assigned users
• Owners of SIP templates — to access the Softphone section of your users
• Owners of Worker servers — to access the Softphone or Gateway sections (depending on which SIP account the owner’s Worker uses)
• Session store owners Telegram — to access the Gateway section of users using the owner’s storage

Each administrator request must be confirmed by the user within 5 minutes.

After the start of the management session, all commands inside the @siptg_bot bot will be perceived as coming on behalf of the managed user. In this case, the user’s access to the bot will be suspended for the duration of management.

Both the administrator and the user can end the management session.